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  • What is your loyalty Program?
    You can check out our loyalty program on our website, earn 1 pt for every dollar spent and for in the salon, earn an extra for referrals and reviews. Also, if you are an influencer check out our affiliate program and earn cash deposited into your PayPal account.
  • What products are available on Michelle's Hair Extensions and Beauty Supply?
    A: Michelle's Luxury Hair and Wellness Salon- Hair Extensions and Beauty Supply, specializing in Hair Extensions and Beauty Supply, presents an array of premium hair care and skincare products. Our selection includes shampoos, conditioners, styling products, as well as hair tools such as flat irons, blow dryers, and various styling tools. In addition to these, Michelle offers a diverse range of hair extensions, wigs, hairpieces, a plethora of hair accessories, exquisite jewelry, and stylish purses suitable for any occasion. Explore Michelle's exclusive line of Fairy Tale's Hair Extensions, available online, and anticipate the launch of her newest collection, the Organic Fairy Tale's hair extension and hair care products, arriving in February 2024. For a more comprehensive selection of hair care products and tools, or looking for a certain brand? We recommend checking our salon distributors' offerings, which frequently feature sales and boast a vast inventory, ensuring swift delivery within the U.S. Stay tuned as we regularly collaborate with other small businesses to expand our offerings. We invite you to visit us frequently for the latest additions and partnerships at Michelle's Luxury Hair and Wellness Salon and Spa -Hair Extensions and Beauty Supply.
  • Q: Are the products on your website safe and authentic?
    A: Certainly! Our products are not only safe but also guaranteed to be authentic. We prioritize the quality and well-being of our customers, ensuring that every item featured on our website meets the highest standards. Shop with confidence, knowing that your safety and authenticity are our top priorities.
  • Are there any promotions or discounts on the e-commerce platform?
    Yes, we frequently run promotions and discounts on our e-commerce platform. Keep an eye on our website and social media for the latest offers. We also offer loyalty rewards, and loyalty rewards for referrals and affiliate marketing.
  • Is international shipping available for e-commerce orders?
    A: Yes, we offer international shipping for our online customers, ensuring that our premium products are accessible worldwide.
  • Q: Can I return products purchased online?
    Certainly! Our return policy permits returns within a designated period of 14 days, provided the product remains unused and is in its original packaging. For comprehensive return instructions, please consult our website. It's important to note that Hair Talk and Hot Heads Hair extensions, wigs, and hairpieces are non-returnable due to sanitation and compliance with FDA regulations. Your understanding in this matter is greatly appreciated.
  • When do you ship?
    At Michelle's Luxury Hair and Wellness Salon and Spa - Hair Extensions and Beauty Supply, we take pride in our commitment to providing you with seamless and efficient service. Please find below our shipping details for your convenience: In-Stock Items: Orders within the United States are processed promptly, typically within 24 hours. We offer the option of priority shipping or FedEx Ground, ensuring delivery within 2-5 business days. Salon Distributors: Our Salon Distributors utilize FedEx for deliveries, with an average transit time of 3-5 days. International Warehouses: We maintain warehouses across the globe to expedite international shipments. Orders from these warehouses are generally dispatched within 24 hours, reaching you within 3-7 days. Custom Hair Extensions and Wigs: Made-to-order items have a delivery timeframe of 10-21 days. Fairy-Tale Hair Extensions: These are custom ordered and crafted upon placement of your order. The average delivery time is 13-21 days, unless in stock, in which case delivery takes 3-5 business days. Your patience is truly appreciated, and the quality is well worth the wait. Custom Jewelry: Similarly, some of our jewelry is custom-made to order. The crafting process may take up to 2-3 weeks, emphasizing the unique nature of these pieces. Rest assured, the wait is worthwhile. Thank you for choosing Michelle's Luxury Hair and Wellness Salon and Spa for your beauty needs. We appreciate your understanding and look forward to exceeding your expectations with our exceptional products and services.
  • What products do you carry in the salon?
    At Michelle's Luxury Hair and Wellness Salon, we take immense pride in showcasing a meticulously curated selection of premium products, carefully chosen to enhance both your beauty and overall well-being. Our salon exclusively features renowned brands and lines known for their exceptional quality and effectiveness. Keratherapy Hair Care: Elevate your hair care ritual with Keratherapy, a brand recognized for its luxurious and innovative Keratin infused hair care products. Our range, including nourishing shampoos, revitalizing conditioners, and masks, caters to diverse hair types and concerns. Leaf and Flower: Immerse yourself in the botanical luxury of Leaf and Flower products, harnessing the potency of natural ingredients to promote healthy hair and scalp. While CBD regulations restrict online availability, you can conveniently order Leaf and Flower Shampoos and Conditioners online for delivery through our affiliate Salon Service Group link under Salon Distributors. Leaf and Flower pain creams are not sold online. CBD Soji Health Gummies, Serums and Rollon: Embark on a wellness journey with CBD through Soji Health Gummies, infused with high-quality CBD for a delightful and convenient integration into your routine. Please note that these CBD products are exclusively available for in-salon purchase and cannot be ordered online. If your need them delivered, please call the salon at 214-850-9925 to place an order. No international shipping. Skincare Line: Our Soji Health skincare line, meticulously chosen to complement our salon services, offers products ranging from cleansers to serums, each selected for its efficacy in fostering radiant and healthy skin. These CBD-infused items are not available online and can only be picked up in-salon. Mediceuticals: Proudly featuring Mediceuticals for specialized hair and scalp care, our salon ensures advanced formulations addressing various scalp conditions, embodying a holistic approach to hair health. Fairy-Tales Hair Extension Hair Care and Fairy-Tales Hair Care: Exciting news! Michelle's very own Organic Fairy-Tales Hair Extension hair care and Fairy-Tales Hair Care are set to launch in February 2024. Fairy-Tales Hair Extensions: Please note that Fairy-Tales Hair Extensions, predominantly Tape-In's, are currently available in limited supply, with more variations arriving soon. Hot Heads and Hair Talk Hair Extension Products: Explore our range of shampoos, conditioners, and masks specially designed for Hot Heads and Hair Talk hair extensions, ensuring optimal care and maintenance. To access Oway, O & M, and II organic hair care and skincare products, you can conveniently order them on the Simply Organic website link provided. While these premium products are accessible in-salon, it's important to be aware that there is a limited supply within Michelle's Luxury Hair and Wellness Salon and Spa's small suite. Additional items, including those from affiliate salon distributor websites, are readily available for purchase and deliver to cater to your ongoing beauty and wellness needs. Our dedicated team is always ready to assist you in selecting the optimal products tailored to your unique preferences and requirements. Elevate your self-care routine with the unparalleled quality of products at Michelle's Luxury Hair and Wellness Salon.
  • How can I pick up my order at Michelle's Hair Extensions and Beauty Supply?
    We appreciate your order and want to make the pickup process convenient for you. Here's a simple guide on how to pick up your order: Frequently Asked Question (FAQ) - Order Pickup at Michelle's Luxury Hair and Skin Care Q: How can I pick up my order at Michelle's Luxury Hair and Skin Care? A: We appreciate your order and want to make the pickup process convenient for you. Here's a simple guide on how to pick up your order: Order Confirmation: After placing your order on our e-commerce platform, you will receive an order confirmation via email. Please keep this confirmation handy. Processing Time: Allow our team the necessary processing time to prepare your order. You will receive a notification or confirmation when your order is ready for pickup. In Salon orders can be ready the same day. Other things will be ordered and shipped to the store. We will call, or text, and email you when your order is ready to pick up and set an appointment time for that is convenient for you to pick up your products. Shipping is best for non-in salon items, hair tools, hair extensions, and wigs. We have warehouses worldwide, and eta are different from each. Visit the Salon: Michelle's Luxury Hair and Wellness Salon is your pickup location. Visit the salon your appointment time ensuring you have your order confirmation and a valid ID. Identify Yourself: Approach our front desk or designated pickup area and provide your order confirmation and ID. This helps us verify your identity and ensures a smooth pickup process. Receive Your Order: Once verified, our staff will hand over your order to you. Feel free to inspect the items to ensure they meet your expectations. Enjoy Your Products: Now that you have your premium hair and skincare products, enjoy the luxury and quality Michelle's is known for. Note: If someone else is picking up the order on your behalf, please inform us in advance and ensure they have a copy of the order confirmation. We strive to make your shopping experience seamless, and our team is ready to assist you at every step. If you have any further questions or need assistance, please don't hesitate to contact us directly. Thank you for choosing Michelle's Luxury Hair and Skin Care!
  • Q: What services does Michelle's Luxury Hair and Wellness Salon offer?
    A: Michelle's Hair Salon and Wellness Spa is a full-service beauty salon and provides a range of luxury hair and spa services: Including: Haircuts, Styling, Air-Brush Makeup Teeth Whitening Organic coloring, Smoothing treatments, Brazilian blowouts, Spray tanning, Body Waxing Cryo therapy, Cryo-sculpting, Ems/RF and full body contouring.
  • Q: Do you offer consultations before a service?
    A: Yes, consultations are available for all body sculpting and hair services to discuss your preferences, and tailor services to your individual needs. A: If you're wanting an online consultation, please contact Michelle to let her know, she can set up a zoom call for your online consultation. To pick out colors for hair extensions a consultation in the salon is required.
  • Are your stylists experienced and trained?
    A: Absolutely Michelle's Bio: Embark on a transformative journey with Michelle, a trailblazing independent hairstylist and Naturopath. With over 30 years in the beauty industry, including 19 years specializing in hair extensions, she seamlessly merges her passion for hair with 27 years of expertise in nutrition, naturopathy, and holistic wellness. Michelle stands out as a highly trained professional, immersed in the latest trends and techniques for hair, skin, and nutrition. Beyond her individual practice, Michelle's legacy includes ownership of two successful salons in Dallas and Bedford, as well as distinguished leadership roles managing multiple salons across the vibrant DFW metroplex.
  • What hair products do you use?
    A: We use premium and high-quality organic or all natural hair care products to ensure the best results. Our product lines are carefully selected for their effectiveness and safety both for the hairstylist, technicians and the customer. We use: Organic Oway hair color, Hstraighten, Owave perms, and hair care Leaf and Flower hair care and styling products, Mediceuticals Keratherapy all-natural hair care, Brazilian blowouts, and keratin treatments Fairy-Tale Locks Organic and all-natural hair care line.
  • Is the salon environment comfortable and luxurious?
    A: Absolutely, at Michelle's, we've curated a luxurious and tranquil experience just for you. Our salon suite, a cozy private room, is meticulously designed to elevate the overall ambiance, creating the perfect setting for our indulgent services. Whether you're here for teeth whitening or color services, enjoy the added relaxation of a chair massage. Additionally, savor a complimentary chai latte, cappuccino, coffee, or a glass of wine to enhance your experience. The space is not just a salon; it's your private haven, adaptable to your needs for intimate discussions or focused work, ensuring your comfort and satisfaction.
  • How often should I trim my hair to maintain color and health?
    Regular trims of a 1/8 to 1/4 in every 6-8 weeks help prevent split ends and maintain the overall health of your hair, preserving the integrity of your color and highlights. Any longer and your hair can actually break off and get shorter. The ends will then just keep traveling up, making your hair shorter and shorter and your ends thinner and thinner.
  • How much is a haircut?
    At Michelle's Luxury Hair and Wellness Salon, we understand the importance of transparency when it comes to pricing. The cost of our haircuts service can vary based on factors such as the complexity of the technique, the length of your hair, and the stylist's experience. Womens is between $55- $75, with shampoo and conditioner, blowdry and style. Irons and curling extra. Men's is between $35 -$45 with shampoo and conditioner and blow dry. Long hair is priced the same as women.
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